100% Local Managed IT Services
Based in Mcgraths Hill, at the foot of the Blue Mountains, our Managed IT Services are staffed by a team of friendly and helpful technicians ready to provide you assistance when you need it.
IT support is available 24 hours a day, 7 days a week (excluding Christmas). All first and second level cases are managed directly by the HelpDesk, with third level and beyond cases being escalated to our in-house engineering team.
All key Managed IT Services are monitored with management agents watching over your network 24/7 and sending alerts directly to our Service Desk.
Most system issues are discovered, alerted and fixed long before a problem exists.
More appropriately called Endpoint Detection and Response (EDR) Security today, this humble AntiVirus software now provides an extensive array of features including AV, Malware, Spyware and?Ransomware protection.
Endpoint Security also provides free website filtering to help protect your systems both inside and outside of your network by blocking inappropriate access. We supply, install and support our Endpoint Security suite as part of our Managed IT Services.
Which Managed IT Services plan do I need?
How much support does your business need to make sure all your staff and resources are?achieving their maximum productivity? With the best IT support service across Sydney, we offer several streamlined plans. Each of these provide all of the Managed IT Services benefits but are tailored to suit different sized businesses.
Getting your work done
Partner with Sydney ICT for all your Managed IT Services and leave all the hassles to us.
A monthly fixed cost for all your Managed IT Services allows for peace of mind. Additionally, it allows you to budget and plan for your growth as a business.
Here at Sydney ICT, we take security very seriously. Know that we are going to extra mile to ensure that your business is secure and safe.
If you are anyone from a small business right though to a large or enterprise business our Manged IT Services are built in such a way that we can scale with you and your business.
- Our Gold Support package provides the foundations of which the Sydney ICT support structures and standard operating environments are built upon.
- When your technology doesn’t work, your staff don’t either. Our Gold Support package ensures your core IT infrastructure systems are Online and available, keeping you productive and on task.
Looking for a custom soltion?
Do you have specific requirements that don?t quite fit into a particular plan?
We understand that one size doesn’t fit all. Talk to one of our specialists and we’ll be able to sort out a bespoke solution that works for you.
Have some questions? We have answers!
Let us help you with your technology and business requirements, right from the very beginning!