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Understanding Mobile Device Management and the Role of MDM Solutions for Business Data Security

Posted by: Amira Bird

May 21, 2024

The working world has changed drastically over the last few years. Not only is productivity a priority, but flexibility is as well. Not only are businesses finding where employees work is becoming more flexible, but how they work as well.

In amongst these changes, mobile devices (laptops, phones etc) have become vulnerable and a risk to business data security. Mobile Device Management (MDM) is the key for organisations to balance the needs of a mobile workforce with business security requirements.

What is MDM?

MDM, mobile device management, is a way to equip a workforce with mobile productivity applications while keeping corporate data secure. MDM technology empowers businesses to oversee all company devices, irrespective of their operating systems. This technology fosters workforce flexibility without compromising on security measures.

Why MDM is important

In recent years, mobile devices have become commonplace in the workplace. With smartphones, tablets, and laptops now indispensable tools for remote work, the risk of a security breach grows larger.

MDM addresses this challenge by provisioning, managing, and securing mobile devices within corporate environments, ensuring data integrity and compliance with regulations.


How MDM works

At its core, MDM is a software-driven solution that provisions mobile devices while safeguarding organisational assets. By implementing software, processes, and security policies, your business can protect its devices and data, without compromising on employee productivity away from the office.

MDM solutions go beyond device inventory management, extending to application protection and content security. Through role-based access and remote monitoring, MDM can keep track of your business devices away from the office.

Components of MDM tools

MDM solutions comprise several key components.

Device Tracking

Enables real-time monitoring, updates, and troubleshooting of enrolled devices, with capabilities for remote lock or wipe in case of loss or theft.

Mobile Management

Involves the procurement, deployment, and support of mobile devices, ensuring they are equipped with necessary operating systems and applications.

Application Security

Secures applications through features like app wrapping, controlling access, and preventing data leakage.

Identity and Access Management (IAM)

Regulates user identities and access privileges through mechanisms like single sign-on and role-based access.

Endpoint Security

Additionally, endpoint security on all devices accessing corporate networks, including wearables and IoT devices, ensures business security on these vulnerable devices.



Bring Your Own Device (BYOD) initiatives allow employees to use personal devices for work, presenting unique challenges for MDM. While BYOD enhances flexibility and productivity, it requires robust security measures to protect corporate data on personal devices.


Choosing an MDM solution

When selecting an MDM solution for your business, you should consider what you need it to do for you. Perhaps your focus is on ensuring your staff devices remain up to date with the latest applications and data. Or, you want to be able to track a device if it was to become lost. Or all of these things and more.

A good mobile device management solution will:

  • Save time
  • Improve efficiency
  • Increase production
  • Increase security
  • Ease of overall mobile management system

Additionally, you should consider how much device management you’d like to manage in-house, or how much you’d like to be managed for you.


Here at Sydney ICT, we can create a tailored MDM solution that meets your requirements. Whether you’d simply like us to roll out an MDM solution for your business, or manage it entirely for you, we can help.

Get in touch today and let’s chat more about tailoring an MDM solution to your needs.

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